Purchasing, Delivery and Returns
Find answers to all your questions on Purchasing, Delivery and Returns
8 articles
How do I get my kit?In short: right here, from our website.
Do I need to be at home when the delivery is made?In short: yes, somebody needs to receive the kit when it’s delivered.
Can you guarantee a delivery date?In short: No we cannot.
My kit arrived damaged, what should I do?In short: react immediately.
I only got part of my shipment, where is the rest?In short: No need to panic, it will arrive.
My kit is not working, what shall I do?In short: if you don’t have a way to get the kit to work, ask for support.
How can I pay with seQura?In short: very easily, and at your own pace.
How do I recycle my plugin solar kit?In short: check your local recycling regulations.